At Mediator Hub, we also provide conflict resolution coaching to assist you to prepare for mediation or to engage effectively in negotiations that may be facilitated by another service provider.
Our mediators provide cost effective and specialist assistance as a coach, support person or non-legal representative to assist you to prepare a strategy that gives you the best opportunity to achieve win-win outcomes during negotiations or dispute resolution.
Conflict is inevitable in the workplace, whether it’s between employees of the workplace, or clients and customers who provide feedback that their expectations have not been met.
So as a workplace or business, how do you handle this?
Is there a robust and effective complaints handling system or dispute resolution process in place that helps to maintain customer loyalty and/or employee engagement?
At Mediator Hub, we consult with businesses to evaluate current dispute resolution and complaints handling processes, provide recommendations to improve processes and provide coaching to employees to assist in implementing dispute resolution and complaints handling processes.
